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FAQ’s

Q. What is Self-Storage Rowville?

A. Self-storage Rowville is a storage unit warehouse offering simple and cost-effective storage solutions for customers who want to store things they don’t need every day, while they are renovating or any other reason you need to de-clutter or need some secure storage for your goods. 

Q. Will my things be safe?

A. Our warehouse facility is protected by 24/7 CCTV footage and monitored alarm systems as well as fire alarms. However, for added peace of mind insurance options cover your items in the rare chance disaster strikes.

Q. Are there any items I can’t store with Self-Storage Rowville?

A. We will not accept living things (plants or animals) or items that are perishable, flammable or hazardous. All petrol engines must be drained before you bring them in (lawnmowers etc.), we cannot accept vehicles however. We cannot accept toxic, polluted or contaminated goods and waste. We will under no circumstance accept illegal goods such as firearms, explosives or anything suspected to be stolen. 

Q. How much will it cost?

A. We have a wide range of different size storage units ranging from very small to very large, prices vary according to size however you can be assured you won’t pay for more space than you need, call for a free quote on the size you need or feel free to come to our warehouse and have a look for yourself.

Q. how long can I store my goods?

A. However long you need the storage unit for, it’s all yours!

Q. Can I get help moving my stuff in?

A. Of course, our professional furniture removals team can come to you, pack and load your items and relocate them to their new home all in one stress-free day. Our team are a one-stop storage solution and offer services in packing, removals and storage.

Q. How often can I access my unit?

A. You are welcome to visit your unit as often as you like during business hours. Our facility is open for viewing between 8am – 6pm Monday – Friday and Saturday 9am – 1pm.

Q. How do I pay?

A. We accept VISA, MasterCard or cash, for customers staying long-term we are happy to set up a direct debit to pay monthly.

Q. Where can I get packaging materials?

A. we offer packaging materials for sale such as book & wine boxes, tea chest boxes, porta robes, bubble wrap and tape, all can be purchased from our office or over the phone and our removalists can come to you with the materials and pack and transport it to the unit.